Meet Your Admin Dream Team at My Admin Dept.!

Hey there, welcome to My Admin Dept.! We’re your new partners in crime when it comes to handling all that boring admin stuff.

Running your training biz is a blast, right? But let’s be real – the admin side of things can be a real buzzkill. That’s where we come in! We’re here to take care of all the nitty-gritty details, so you can spend more time doing what you love – training!

We’ll handle everything from schedules to emails to keeping your course materials in tip-top shape. Consider us your secret weapon against admin overwhelm.

So, if you’re ready to ditch the admin stress and get back to doing what lights you up, then let’s chat! Welcome to My Admin Dept. – where we’ve got your back, always.

Our Mission:

“To be the trusted partner of freelance trainers, providing reliable virtual assistant services that simplify course organisation and amplify your impact in the training industry”

 

Our Mission – Going Deeper

Our mission is simple yet profound: to empower you to thrive in your Coaching and Training business by offering comprehensive support in organising and managing your courses and coaching sessions. We believe that by alleviating the administrative burdens you face, we can enable you to focus on what truly matters – creating impactful learning experiences for your clients.

How We Do It

We understand that every Freelance Trainer has unique needs and preferences. That’s why we take a personalised approach to our virtual assistant services. Whether it’s scheduling sessions, managing course materials, or handling client communications, we tailor our support to fit seamlessly into your workflow.

Our Commitment

At My Admin Dept., our commitment to our clients goes beyond just providing a service. We’re dedicated to building lasting partnerships based on trust, reliability, and a shared vision for success. When freelance trainers and coaches choose us as their virtual assistant, you’re not just getting a service provider – you’re gaining a dedicated ally in their journey to greatness.

Join Us

Ready to experience the difference that personalised virtual assistant support can make for your training business? Get in touch with us today and let’s start simplifying your course organisation, together.

 

A Word From Our Founder

Why am I here and why do I want to see Freelance Trainers Succeed?  

My career in corporate was always within admin, however whenever helping organise training, I realised I had a real passion for it.   

Jump to 2018, and I took a leap into self-employment. Started my Virtual Assistant business, focusing on supporting freelance trainers. There’s something special about being part of that process, even if I’m not the one in the spotlight. I believe….. Knowledge is a powerful thing, you gain it, then it gets filed away and it’s there when you need it in the future. I am passionate about supporting you whilst you focus on imparting that knowledge.

Over this period, we’ve supported over 20 Freelance trainers with their businesses. Now, that number might not seem huge to some, but here’s the scoop: Four of those relationships have been long-term, while the others required more short ad hoc administrative assistance. I believe the best way to benefit from our services is to view us as a long-term partner in your business. That’s where we can really make strides toward achieving the results you’re aiming for.

The Future of My Admin Dept.  

Now, about the plan: My business has been steady for the past few years. Sure, we had to navigate through the pandemic, but we, like many other business’ made it work. And now, I’m looking to expand and help even more freelance trainers like you to thrive. 

So, what’s the strategy? Well, if things start getting hectic, I will bring in some extra help. Whether that means hiring staff (a bit nerve-wracking, I must say) or bringing on associate virtual assistants, the goal remains the same: delivering top-notch service to our clients. 

And hey, it’d be great to have you join us on this journey. Let’s see what we can achieve together! 

Emma x

Our Process

Initial Consultation
Course Scheduling
Participant Communication
Admin Support
Technical Assistance
Feedback & Evaluation
Documentation & Reporting

We begin by conducting an initial consultation with you to understand your specific needs and requirements for organising your courses. This could include the types of courses you offer, the number of participants, scheduling preferences, and any other relevant details. Together, we will decide on the best admin package for you, whether thats a timed package, per task or one of our pre-produced packages. Other than just day to day support you may also need other support such as helping to set up and run online meetings or inperson events or production of course materials all of which we can help with. You are in complete control over the level of admin support you need.

Course Scheduling

We help you with scheduling your courses and managing your calendar. This includes coordinating with you to find suitable dates and times for the courses, booking venues, ensuring they have everything on the day by sending them an event checklist or setting up virtual meeting platforms (Zoom),  and ensuring that all logistical arrangements are in place.

Participant Communication

We communicate with delegates on your behalf. This includes sending out pre & post course emails and email/text reminders, providing course materials and resources, and addressing any questions or concerns that participants may have.

Admin Support

We provide administrative support to you throughout the course duration. This could involve tasks such as managing registrations made through Eventbrite, maintaining attendance records, and issuing certificates of completion

Technical Assistance

If the courses are conducted online via virtual meeting platforms (Zoom), we provide technical assistance to both you and the participants. This could include helping with setting up virtual meeting platforms, letting participants in (including any late arrivals) troubleshooting technical issues during the course sessions, setting up breakout rooms and Polls and ensuring a smooth online learning experience for everyone involved.

Feedback & Evaluation

After each course, we gather feedback from participants and assist you in evaluating the effectiveness of the course. This feedback can be used to make improvements for future courses and ensure high levels of participant satisfaction.

Documentation & Reporting

We maintain any documentation related to the courses, including for example, attendance records and feedback forms. We also prepare reports summarising key metrics from these reports and the outcomes from the courses for you.

Testimonials

A couple of excepts from some recent testimonials to see the full copy please do visit our Case Studies page.

To read more about each of them just click on their pictures or names below their comments.