My Admin Dept.

Streamline Your Training Business with Expert Virtual Assistance

Empowering Freelance Trainers: Streamlining Courses Since 2018!

At My Admin Dept., we understand the level of organising you go through to deliver your training sessions. We offer a range of administrative packages crafted to suit various session types. Visit our Packages page to tailor a package that perfectly aligns with your needs. Let us simplify your administrative workload effortlessly today! We have several different types of package to suit. For example, timed, Task based or pre-prepared packages to choose from.

Maximise Your Impact, Minimise Your Stress:
Streamline Your Coaching Business with Expert Virtual Assistance

• Efficiency and Organisation: We streamline your administrative tasks, scheduling, and course organisation. This allows you to focus more on delivering exceptional content and services to your clients.
• Time Savings: With our support, you can save valuable time. This allows you to concentrate on what you do best – training. You don’t have to get involved in the administrative details.
• Professionalism and Reliability: We are fully committed to professionalism. We ensure that all aspects of course organisation and session scheduling are handled with precision. This enhances your overall client experience.
• Scalability: As your partner in growth, we are capable of scaling our support as your business expands. This allows you to take on more clients. You can increase your impact without sacrificing quality or personal time.
• Peace of Mind: You achieve peace of mind knowing that the administrative side of your business is in capable hands. This allows you to achieve a better work-life balance. It helps you avoid burnout.

Revolutionise Your Freelance Training Biz: Streamline Sessions & Courses with Our Virtual Assistant Solutions

We are a Virtual Assistant Service. We specialise in organising training courses for Freelance Trainers. These courses can be for individuals or group sessions. They include in-person events or can be held via Zoom. Our services encompass various administrative tasks. These tasks include managing delegate emails and invoicing. We also handle diary management, travel arrangements, and venue research.

For in-person sessions, we guarantee seamless logistics. We send pre and post-course communications. This ensures everyone knows exactly where they need to be. We also confirm venue readiness. Additionally, we assist in the production of course materials, from typing manuals and workbooks to designing engaging presentations.

When organising events via Zoom we set up the session on Zoom, when required we ensure all attendees have the link,

Choose from our pre-designed packages, leveraging our administration expertise, or tailor your own package to suit your specific needs. Visit our Packages section to start crafting your ideal administrative support package today!

Day to Day Admin Solutions

1. Enhanced Efficiency: Delegating tasks to a virtual assistant allows trainers to focus on core activities, boosting productivity.
2. Flexible Scalability: Virtual assistants adapt to workload changes, enabling trainers to expand services without hiring additional staff.
3. Improved Balance: By handling administrative tasks, VA’s help trainers keep a better work-life balance, reducing stress and preventing burnout.

Training Events Packages

1. Time Saving: Pre-designed packages are curated by a virtual assistant. They streamline course organisation. This saves the trainer valuable time in planning and preparation.
2. Consistency: Utilizing pre-designed packages ensures a consistent experience for clients. It maintains quality across all courses without the need for constant reorganisation.
3. Focus on Expertise: With the organisational burden lifted, trainers can devote more energy to delivering high-quality content. They can engage more with their clients. This enhances the overall effectiveness of their courses.

Course Materials Production

1. Efficiency: Virtual assistants speed up course material production, freeing trainers/coaches to focus on content creation and delivery.
2. Professionalism: Skilled virtual assistants create polished course materials, elevating the client experience and boosting the trainer/coach’s credibility.
3. Consistency and Branding: Delegating to virtual assistants ensures consistent branding and formatting, reinforcing the trainer/coach’s brand identity and message coherence.

Q & A

Below is the crucial Q&A section featuring questions frequently raised by our clients. We trust you’ll find answers to any burning questions you have here. However, if you don’t find them, please feel free to reach out to us. We will do our best to answer them.

How can you help me with signing up delegates for my course?

You’ll provide us with the description and any additional details required for Eventbrite. We’ll take care of inputting this information on your behalf and managing any ensuing responses.

How will you research and find venues suitable for my needs?

We’ll hold a meeting on Zoom to address your needs. We’ll conduct thorough research on venues through Google searches, narrowing down options to three that we deem appropriate. Following this, we’ll present you with a report. It will detail these three choices. You can select the one that best fits your preferences.

How do you keep in touch with the delegates before, during and after the course?

We dispatch both pre and post-course emails. The pre-course email contains details such as the date, time, and course contents. The post-course email includes a heartfelt thank-you message for attending. It also provides all the necessary next steps you wish them to take.

How do you manage the course schedule and make sure everyone knows when sessions are happening?

Participants will be sent a pre-course email with essential information. This includes details on where to go and what’s included in the course materials. It also contains any necessary links if they are attending their training via Zoom. Additionally, they will receive a text or email reminder 24-48 hours before their session begins.

Can you help create and organise course materials like presentations and Handouts?

Certainly! We create a variety of course materials, including manuals, workbooks, handouts, and PowerPoint presentations. We utilise either the Microsoft suite or Canva for this purpose.

How do you ensure everything runs smoothly during online course sessions, like helping with technical issues?

If you’ve scheduled me to attend an online training session, I’ll ensure all participants are admitted promptly. I will admit them at the agreed-upon time. This includes any late arrivals to maintain the flow without interruption. I’ll be available to address any participant queries via the chat feature. I will also assist with setting up breakout rooms. I can set up polls as needed.

How do you collect feedback from Participants to make the courses better?

Before the course begins, I’ll design a feedback form using Google Forms. It will include all questions you want to receive feedback on.  This form will be emailed to each delegate either during or shortly after the event, requesting completion and return. You’ll receive a report once sufficient data has been collected.

How do you handle setting up for courses, like getting the venue ready or distributing materials?

Due to the virtual nature of the role, we regret that we cannot be physically present at the venue. Nonetheless, we do send the venue an event checklist. They fill this out on the morning of the event. This is done prior to your arrival. Once completed, they email it back to us. This ensures that everything is set up and ready for your training or coaching session to begin upon your arrival.

How do you make sure everything is complete prior to the start of the course

For every course we coordinate, we create an event plan. This plan outlines the specific deadlines for each aspect of the process.

Testimonials

Attention Freelance Trainers!

Feeling Overwhelmed? Let us help!